Qualtec is one of Ireland’s leading safety training and consulting firms, specializing in Instructor and Assessor programs. With over 25 years of experience, Qualtec has assisted thousands of trainers in beginning their training careers. Their commitment to quality and comprehensive training solutions makes them a trusted provider in the field. The MAPA Train the Trainer course provides participants with a comprehensive understanding of aggression management principles. It emphasizes preventive techniques, de-escalation strategies, and safe physical interventions when necessary. The primary goal is to ensure the safety of both the individual exhibiting aggressive behavior and the staff responding to such situations.